Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding.


The above error is often the result of a set of information taking too long to load, resulting in the web page timing out. This often happens when attempting to generate a report, but can also happen in other areas as well.


This error has a couple of possible solutions: 

1. Try narrowing your criteria to shorten the load time of the data and prevent the error. 

2. If step 1 does not work, contact Support at and inform them of the error.

    a. Support will need to request a modification that either:

         i. Narrows the criteria in the code

         ii. Allow the user to enter some criteria that will reduce the data returned to the user